If you reschedule or cancel your application more than five (5) weeks before the test date, you will receive a refund minus an administration charge.


If you reschedule or cancel within five (5) weeks of the test date, you will be charged the full fee unless you have a serious medical reason.


If you provide a medical certificate within five (5) days of the test date, you will receive a refund minus the local administrative cost.


You can contact your test centre to get the latest information on this process.

Ask IELTS

How do I postpone or cancel my IELTS test?

Contact the test centre where you booked your test if you need to postpone or cancel.


If you cancel or postpone your test more than 5 weeks before the test date, you will receive a refund minus an administration fee.


If you cancel or postpone your test within 5 weeks of your test date, you will be charged the full fee unless you have a serious medical reason for needing to cancel or postpone it.


If you provide a medical certificate within 5 days of your test date, you will receive a refund minus the local administrative cost.